Google Business Profile help for small businesses
Your neighborhood is searching. Let’s put you on the map.
You’re busy running your business. We help with your Google listing: setting it up, keeping it fresh every week, replying to your reviews and guiding you through your options if Google suspends it. No marketing experience needed.
- No listing yet? We’re here to help
- English & Spanish
- Small businesses, internationally
Sound familiar?
You didn’t open a business to become a marketer.
Most owners we talk to are great at what they do and short on time for everything else. That’s where we come in.
I don’t even know if my business shows up on Google.
We set it up for you. From zero to a complete profile, with guidance through Google’s verification.
I made a listing years ago and never touched it again.
We review and update it so your information is complete and current.
I get reviews, but I never have time to answer them.
We reply for you, in your voice.
Google suspended my profile and I don’t know why.
We guide you through it, from your options to the appeal process.
Services
We take Google off your to-do list.
Pick what you need, or let us handle all of it.
New listing setup
Never been on Google? We create your Business Profile and walk you through verification.
- Correct category and services
- Hours, photos and description
- Help with Google’s verification
Listing optimization
Already have a listing? We review it and fill in what’s missing so your information is complete, accurate and up to date.
- Full profile review
- Clear wording that matches how customers search
- Products, services and Q&A
Weekly Google posts
A fresh post on your profile every week, so customers can see you’re open and what’s new.
- Offers, news, events and photos
- Written and designed for you
- In English, Spanish or both
Review replies
Thoughtful, prompt replies to your reviews, so happy customers feel thanked and unhappy ones feel heard.
- Replies in your tone
- In the reviewer’s language
- You approve replies to negative reviews
Suspension guidance
Disappeared from Google overnight? We help you understand what may have happened and guide you through your options and the appeal process.
- Review possible causes
- Organize the documents Google may request
- Guide you through the appeal and follow-up
Bing & Apple Maps listings
Not every customer uses Google. We set up and update your listings on Bing Places and Apple Maps too, so your details match everywhere.
- Bing Places for Business
- Apple Business Connect for Apple Maps
- Name, address, phone and hours matched
How it works
Three steps. Most of them are ours.
- 1
Tell us about your business
Fill out the short form or call us. It only takes a few minutes, and you don’t need to know any marketing words.
- 2
We set up or update your listing
We complete and update new or neglected profiles. If yours is suspended, we guide you through the appeal process. You stay the owner.
- 3
We keep it active every week
Weekly posts, review replies and updates, plus a monthly check-in. You get back to running your business.
Pricing
Simple plans for busy owners.
Start with a one-time setup, add monthly care when you’re ready, or get guidance with a suspension.
Listing Setup
For new listings or existing ones that need a full refresh.
- New profile or full optimization
- Category, services, hours and photos
- Guidance through Google’s verification
- Bing Places and Apple Maps listings
Monthly Care
We keep your listing active so you can focus on your business.
- A new Google post every week
- Replies to your reviews, in your voice
- Updates to hours, photos and offers
- A plain-language monthly check-in
Suspension Guidance
Calm, organized help if Google has suspended your profile.
- Review of possible causes
- Checklist of documents Google may request
- Guidance through the appeal and follow-up
Starter bundle: Listing Setup plus your first month of Monthly Care for $499. Every business is different, so we confirm your plan after a short conversation. Google makes all decisions about verification, rankings and suspensions, so we can’t guarantee outcomes.
Free audit
See where your business stands, for free.
Already on Google or not there yet, we take a look and send you a short, friendly report with clear next steps. No cost and no commitment.
- Have a listing? We review your profile, reviews, posts and details on Google, Bing and Apple Maps.
- No listing yet? We check whether one already exists and map out the simplest way to get started.
- Suspended? We look at possible causes and explain your options.
Profile completeness: 62%A good start, with a few easy wins that help customers choose you.
- !Holiday hours aren’t set
- !12 reviews don’t have a reply yet
- !No new posts in the last 3 months
- !Phone number is different on Apple Maps
- ✓Primary category is a good fit
Every audit ends with a short, prioritized list in plain language, in English or Spanish.
International
Local businesses, wherever you are.
We work online with small businesses internationally, in English and Spanish. Every word is written with care in each language, so your listing feels warm, natural and true to you for every customer.
FAQ
Questions owners ask us.
Don’t see yours? Call us or send a message. We answer in plain language.
My business has never been on Google. Can you help?
Yes. We create your Google Business Profile from scratch, help you through Google’s verification and fill in everything customers look for: hours, services, photos, description and contact details.
How long does it take to show up on Google Maps?
Timing is controlled by Google and varies from business to business. Verification can take from a few minutes to several weeks, depending on the method Google asks for, and a verified profile can take additional time to appear. Where you show up depends on factors Google controls, such as relevance, distance and prominence, so no one can guarantee a ranking.
I already have a listing. Why isn’t it bringing me customers?
Many listings are missing details, such as the most accurate category, services, current hours, photos, review replies or recent activity. We review your profile and help make it complete, accurate and up to date. Results vary, and rankings are decided by Google.
What are weekly Google posts?
Short updates that appear on your Google Business Profile, like a special offer, a new product, an event or a photo of your work. Posting regularly keeps your profile current and shows customers what’s new. We write, design and publish them for you every week.
Will you reply to reviews in my voice?
Yes. We learn how you talk to customers and reply in your tone, in the language the reviewer used. For negative reviews, we draft a calm, professional reply and check with you before posting.
Google suspended my Business Profile. Can you help?
We can’t fix or reverse a suspension, because only Google can make that decision. What we do is help you understand the possible reasons, review your options, organize the documents Google may request, such as photos of your storefront, signage and business records, and guide you through the appeal process. We can’t guarantee any outcome.
What’s included in the free audit?
If you have a listing, we review your profile, reviews, posts and details on Google, Bing and Apple Maps, then send a short list of suggested improvements. If you don’t have one yet, we check whether a listing already exists and send a simple plan to get started. It’s free, with no obligation.
Do I have to give you my Google password?
No. You add us as a manager on your Business Profile. You stay the owner, and you can remove our access at any time.
Do I need a website?
No. A Google Business Profile can help customers find and contact you even without a website. A website can add to that, and we’re happy to talk through whether one makes sense for you.
Do you work with businesses outside the United States?
Yes. We work online with small businesses internationally, in English and Spanish.
Do AI assistants like ChatGPT use my Google listing?
AI assistants and Google’s AI Overviews draw on public information about your business, including listings, reviews and how consistent your name, address and phone number are across the web. We can’t control what AI tools say or recommend, but complete, accurate and consistent information is a good foundation.
Blog
Simple tips for getting found.
Is your business on Bing and Apple Maps? Here’s why it matters
Why these two maps matter and how to get listed on both.
12 ideas for your weekly Google posts
Never stare at a blank page again. Simple ideas any small business can use.
How to get your business on Google Maps, even if you’ve never had a listing
Five steps to create, verify and complete your listing.
Contact us
Let’s get your business found.
Tell us where you are today, whether that’s no listing, an old one or a suspended one. We’ll reply with the next step. No pressure and no jargon.
Get started now
Tell us about your business in a few quick questions. We aim to reply within one business day.
Get started nowGet a free audit